Job Description
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.
Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?
Summary:
- Making equipment and supply deliveries and pick-ups for patients on a timely basis. Determining the best route available for assigned deliveries while meeting all time sensitive needs. Returning all signed documents the next business day. In addition, on-call duty is required.
Responsibilities:
- Acknowledges the importance of patient satisfaction, our successes and priorities for improving Penn Home IT performance and for exceeding customer expectations.
- Identifies individual patient's/customers special and diverse needs and modifies interactions to satisfy them.
- Recognize/Identify ancillary supplies and infusion pump items for process of filling patient specific ship tickets
- Assists with packaging of equipment and supplies for delivery to patients as per policy and procedure.
- Document all pumps, poles, and waste/sharps returns in applicable log.
- Assists in performing annual warehouse inventory in conjunction with warehouse supervisor and materials manager.
- Review contents of delivery as compared to ship ticket with patient/caregiver to assure accuracy, and then obtain signature for receipt of delivery.
- Responsible to notify warehouse supervisor or administrator on-call of any patient/caregiver complaint or dissatisfaction in a timely manner
Credentials:
- Driver's License (Required)
- Driver's License and driving record in good standing required.
Education or Equivalent Experience:
- H.S. Diploma/GED (Required)
- Equivalent Experience: • And training and experience in the handling and delivery of medical equipment and supplies
We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.
Live Your Life's Work
We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law. Pennsylvania Medicine
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