Full Time Administrative Assistant / Office Manager Job at Nanny Poppins Agency, Stoneham, MA

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  • Nanny Poppins Agency
  • Stoneham, MA

Job Description

Job Description

Job Description

Full Time Administrative Assistant/Office Manager - Home Heating Oil Company

Full-Time:

  • Monday-Friday 8-4:30
  • Winter Months 7:00-4:30
  • Overtime may be required during our busy seasonal months.

Stoneham Fuel is a leading provider of home heating oil with a commitment to delivering exceptional service to our customers. We are currently seeking a dedicated and energetic individual to join our team who wants to learn and grow with us! Someone with a career background in the home heating industry is a PLUS!

Key Responsibilities:

  • Greet and assist customers with a friendly, professional demeanor.
  • Capable of multitasking multiple phone lines.
  • Manage incoming calls and inquiries regarding heating oil services and deliveries.
  • Schedule appointments and coordinate dispatch for efficient delivery service.
  • Schedule appointments and coordinate dispatch for an efficient service department.
  • Maintain accurate customer records and update the database regularly.
  • Post delivery and service tickets.
  • Collections.
  • Collaborate with colleagues to ensure smooth operations across the office.
  • Collaborate with owners to ensure daily operations.

Qualifications:

  • Previous experience in a receptionist or customer service role required.
  • Excellent communication and interpersonal skills.
  • Strong organizational abilities and attention to detail.
  • Proficient in Microsoft Office and general office equipment.
  • A positive attitude and a team-oriented mindset.

What We Offer:

  • $25 - $30 + Bonus
  • Health Insurance
  • Dental
  • Vision
  • Vacation time
  • Personal and sick

Job Tags

Full time, Seasonal work, Monday to Friday,

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