Job Description

Job Description

Job Description

Full Time Administrative Assistant/Office Manager - Home Heating Oil Company

Full-Time:

• Monday-Friday 8-4:30
• Winter Months 7:00-4:30
• Overtime may be required during our busy seasonal months.
  

Stoneham Fuel is a leading provider of home heating oil with a commitment to delivering exceptional service to our customers. We are currently seeking a dedicated and energetic individual to join our team who wants to learn and grow with us! Someone with a career background in the home heating industry is a PLUS!

Key Responsibilities:

• Greet and assist customers with a friendly, professional demeanor.
• Capable of multitasking multiple phone lines.
• Manage incoming calls and inquiries regarding heating oil services and deliveries.
• Schedule appointments and coordinate dispatch for efficient delivery service.
• Schedule appointments and coordinate dispatch for an efficient service department.
• Maintain accurate customer records and update the database regularly.
• Post delivery and service tickets.
• Collections.
• Collaborate with colleagues to ensure smooth operations across the office.
• Collaborate with owners to ensure daily operations.
  

Qualifications:

• Previous experience in a receptionist or customer service role required.
• Excellent communication and interpersonal skills.
• Strong organizational abilities and attention to detail.
• Proficient in Microsoft Office and general office equipment.
• A positive attitude and a team-oriented mindset.
  

What We Offer:

• $25 - $30 + Bonus
• Health Insurance
• Dental
• Vision
• Vacation time
• Personal and sick
  

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