Job Description

Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a Night Auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. We work as a team and the night audit is responsible for making sure that all areas of the hotel are set up for the success of a busy day ahead. If this sounds like an opportunity you’ll love, please start your application today! Responsibilities:

• Provide exceptional service to all hotel guests during their stay
• Complete additional bookkeeping, administrative, and accounting procedures as requested
• Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
• Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
• Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
• The night audit also helps with laundry, stocking the market, cleaning the office area, and lobby area

• Requires a flexible schedule that allows for overnight shift hours
• Outstanding communication skills and excellent customer service skills are required
• Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required

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