Job Description

Job Description

Job Description

Our Story

With $1,000 in his pocket, Allen Lund made the brave decision to start his own transportation brokerage company. It was 1976, when Allen Lund Company formally opened the first office in Los Angeles. Now, we have 42 offices and continue to grow!

We are always looking for exceptional people to join our fast paced, challenging, team-oriented work environment. Our culture fosters personal growth and commitment both in and out of the office. Our diverse workforce is key in delivering outstanding customer service and our commitment to our industry are main components of our unmatched reputation. We hold true the value of hiring, developing and retaining the best employees in the industry. Our management provides an open and innovative environment that promotes professional and personal growth. This is why one half of our employees have been with ALC for over 10 years!

Why we’re Awesome!!

• Inclusive company culture

• Training and Development

• Competitive Compensation

• Unparalleled Benefits & Wellness (we mean really good)!

• 401k with a generous match

• Career Growth Opportunities

• Transfer Opportunities

• Share in Company ownership

• Employee Recognition program

We are looking for an International Logistics Coordinator to join our team! International Logistics Coordinators assist in managing incoming and outgoing International shipping logistics for cargo transportation carriers and shipping companies. The ideal candidate would be responsible carrier selection, planning, coordination and monitoring of customer’s shipments while ensuring they move along seamlessly through the work process established by the company. Manage communication with shippers, consignees, steamship lines, airlines, freight forwarders, drayage companies, trucking companies and internal logistics department to ensure shipments are processed in a timely manner in compliance with US Customs and FMC regulations. If this is you, or you like a challenge– let’s talk.

You will

• Pursue new sales’ leads discuss and sells the Company’s services to current clients and promptly forwards potential leads to designated person

• Coordinates aspects of the routing and rating of air & ocean freight to include providing quotes to customers, working with international and/or domestic agents, approving carrier invoices for payment, handling pick-ups and deliveries.

• Determines best methods for shipping to ensure customer satisfaction; thereby retaining existing business and attracting new business.

• Prepares documents required for import or export of clients’ shipments.

• Completes import/export arrangements for customers, including bookings, container arrangements, insurance, carrier payments and transportation companies (ocean, air and trucking).

• Develop and increase profitable volume with existing and newly acquired shippers

• Use strong relationships to understand customer’s business, better qualifying them to identify and

• solve the customer’s problems (i.e. billing, tracing shipments) and handle customer concerns.

• Increase the overall capacity for the office and company

• Deliver exceptional customer service

• Uphold the company standard following the company principles of Customer, Company, Office

• Cross-trains in additional responsibilities.

Skills and Experience

• College degree highly desired or equivalent experience

• Self-motivated, enthusiastic team player who excels in a fast-paced environment

• Minimum of 3 years’ experience in International Logistics/ Ocean Freight Forwarding/customer service

• Excellent and effective communication skills

• Strong customer service orientation and excellent work ethic

• Ability to quickly process information and make decisions

• Effective negotiation and problem-solving skills, and ability to handle conflict

• Excellent time-management skills with the ability to multitask

• Highly organized and detail-oriented

• Ability to work well under pressure in a fast-paced environment

Join us in making a difference! Allen Lund Company is an equal opportunity employer, dedicated to diversity.

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